This request process is intended to revoke access for other users who currently have remote access to your vehicle. It is not intended to disable Honda’s access to your vehicle.
Eligible Honda and Acura vehicles have remote capabilities that allows customers to control certain aspects of their vehicle remotely through our vehicle mobile app.
By disconnecting remote vehicle access, it will disable features such as:
For All-Electric Acura ZDX and Honda Prologue Customers
To request the disconnection of remote vehicle access, please push the blue OnStar button in your vehicle or contact OnStar Customer Support at 1-888-466-7827. A representative will provide you with the necessary instructions to complete your request.
For All Other Honda and Acura Customers
Please submit a request to disconnect remote vehicle access via the request form
If you have questions regarding disconnecting remote vehicle access, you may contact us by phone:
Honda Automobiles Customer Service: 800-999-1009
Acura Client Relations: 800-382-2238
Monday through Friday
6:00am - 5:00pm Pacific
Please download our vehicle mobile app and create an account.
If you are unsure which vehicle mobile app is compatible with your vehicle, use the links below to help guide you.
For Honda: https://mygarage.honda.com/s/hondalink-product-compatibility
For Acura: https://mygarage.honda.com/s/acuralink-product-compatibility